Overview
Ramp makes it easy to request and manage spend, and to make limit adjustments as needed. Admin users may want to review our Issuing a Ramp card guide instead, but for non-Admins, see how you can accomplish these tasks below.
Jump to:
- How to request new spend
- How to request an increase to your spending limit
- How to request a new physical card
How to request new spend
Requesting a new spend through Ramp on web or the mobile app takes seconds. Just follow the steps below:
- Log in → click the yellow Request spend button in the top right
- Choose between funds for general expenses, a virtual card for online-only purchase (e.g. subscriptions), or request spend from a spend program set up by your finance team
- Input any required details and then submit for approval
Requests are sent directly through the approval workflow set up by your finance team, and once approved, you’ll have immediate access to the spend.
Please note that once submitted, requests cannot be canceled or edited in the dashboard. If you accidentally submit a request, the best thing to do is to log in to your Ramp mobile app and cancel it there.
How to request a spending limit change
Ramp allows you to request an update to your existing cards and funds and increase your spending ability as needed. We support permanent and temporary changes to your spending limit.
Here's how to submit a request:
- Log in → Click on your card or funds → Click Actions → Edit
- Enter the changes you would like to request → Save changes → Enter your reasoning (a memo that your approvers will see) → Send request
As with new spend requests, edit requests are routed through the company approval workflow set up by your Finance team. Once approved, you’ll have immediate access to your updated card or funds, and you'll be notified via email that the request was approved.
Note: Since your physical card spends from funds, the physical card itself will not show the option to increase the limit. You'll want to request an increase on the linked funds. You can read more about how funds work in our Funds, cards, and spend programs article.
How to request a new physical card
If you need to report that your card was lost or stolen, has been damaged, or never arrived we've written specific instructions on that here.