Ramp mobile app

Overview

Ramp mobileputs finance automation in your pocket. Complete the onboarding process directly within the app or mobile web. Pay for expenses easily with your corporate cards and funds always at your fingertips. Submit expense reports and reimbursements on the go by taking a picture of your receipt and just tapping in a memo – we’ll match it to the correct transaction. Plus, with simplified visibility, you’ll always have the information you need on expense policies, completed transactions, or spend requests.

Downloading the mobile app

You may download the iOS app from the App Store in any country hereand the Android app from the Google Play Store in any countryhere. Ramp does not offer a native desktop app for Mac or Windows. If you're using Ramp on a computer, sign in to the Ramp web app.

Onboarding onto Ramp via the mobile app

Users will be able to use the mobile app to complete their Ramp onboarding process.

This process will include the following steps:

1. Accept the invitation to join Ramp (email)
2. Create account
3. Confirm any funds issued (if applicable)
4. Enter address (if receiving a physical card)
5. Review and sign the Expense Policy
6. Verify your phone number
7. Set up your authenticator app for extra security
8. Set up a passkey for secure sign-in

Using the mobile app as an employee

• Activate your physical card by scanning the QR code on the card carrier and entering the last 4 digits of your physical card
• Request spend, including the ability to request a physical card
• Link your personal bank account for reimbursement
• Submit expense requirements (receipts, memos, accounting fields, admin accounting fields, etc.)
• Connect your camera roll for Ramp to automatically find, upload, and match receipts for you. Ramp uses Apple Intelligence to detect receipts that match your Ramp transactions, only searching merchant name, date, and amount. Neither Ramp nor your business can access detected receipts until you confirm a match.
• Capture and submit receipts through the in-app camera or upload via the share extension. Attach receipts immediately or save them for later to match a transaction or create a reimbursement.
  • You can save the receipt once you capture the image from the Ramp app. You can access these saved receipts by going into the camera and clicking on the image icon in the lower right-hand corner or tapping the 'Receipt' icon in the create reimbursement flow. You may also recently matched transactions and transactions that have failed to match.
  • Currently, the Ramp mobile app allows you to view a preview of your uploaded receipts by tapping into the transaction—there isn't an option to open the receipt in full size or inspect it for errors or duplicates within the app. For a closer look, you can sign in to your Ramp account using a web browser, where you can review receipts in more detail.
• Submit reimbursements for out-of-pocket spending and location-based domestic and international mileage
  • Live GPS mileage tracking. Trips less than 30 seconds or shorter than 500 meters will be discarded.
    • There is no defined timeout for this feature, and it can be used for long trips. However, very long idle periods may allow the phone’s operating system to stop background activity.
    • When using the GPS mileage tracker, if you haven’t moved for about 15 minutes during an active trip, Ramp sends a push notification asking if you’re still driving and offers to end the trip. You can keep the trip running as the notification is informational.
  • Deducting commute on mobile
• View cards and funds details, request spending limit changes, and lock cards
• Book business travel
  • You can view past or current bookings and requests, as well as create trips and track expenses relating to specific trips
• Add a card to Apple or Google Wallet
• View and flag transactions as accidental, request policy exceptions, flag incorrect merchant info, add attendees to meals, add to a trip, split transactions for accounting, dispute transactions, and request spending limit changes.
• Switch easily between Ramp accounts if you have multiple instances

Using the mobile app as a manager or Admin

Approve spend requests, reimbursements, transactions, and bills for your direct team. We are currently releasing additional admin functionality.

(Beta) Admin functionality is located in your mobile app's "Team" tab. Admins can perform the following:

• See and search all employees at the company
  • For all users, see
    • Name / department / location / role / manager
    • Physical cards & funds, if applicable
    • Transactions & reimbursements
• Manage employee spend
  • Issue funds to other users (physical card issuing to other employees is not available yet)
  • Lock / unlock physical cards
  • Funds details: edit all fields, lock, terminate, view policy, view activity
  • See transaction details
• Manage Ramp Banking, if you are an Owner or Admin with Ramp Banking access.
  • Move money: Tap Banking > Move money , enter the amount, select the source and destination accounts, tap Next, select a payment method if Ramp asks for one, review the transfer, then tap Initiate transfer.
  • Checking Account: Select the Checking Account, then tap the settings icon in the top right to access Account details, Statements, and Bank letters. Account details show account and routing details for primary and virtual accounts. Bank letters can be downloaded with or without the account balance. Debit settings cannot be edited from mobile.
  • Operating Account: If your business has a Ramp Operating Account, it appears alongside your other Ramp Banking accounts for account visibility and money movement.
  • Investment Account: Select the Investment Account to view your investment breakdown, account value, and transaction history. Tap the settings icon in the top right to access Portfolio details, Trade confirmations, and Statements.

Using the mobile app as a Guest

If you are a Guest on Ramp, please take a look at this article for the features you may see on the mobile app.

Using the mobile app as an assistant

If you’ve been assigned as an assistant, you can access the profiles of the people you support by navigating to Settings → Switch Account in the mobile app.

Assistant mode is currently available oniOS only. Android is not yet supported.

Using the limit widget

Ramp's funds widget lets you track a fund directly on your home or lock screen.

How can I try it?

1. Make sure you're using the latest iOS version (18.0 or later).
2. Download the most recent version of the Ramp app from the App Store.
3. Long-press on your home screen, select "Edit," then choose "Add Widget." Search for "Ramp" and add the widget.
4. Long-press on the widget to select which fund you want it to display.

Frequently asked questions

What do I do if I'm having issues with the app?

• Double-check to see if you are using the latest version of the app. Ramp ships software updates frequently!

• If you see a blank web page, allow cookies in the mobile browser settings. If you are on iOS, Safari content blockers also need to be disabled in iOS Settings - Safari - Content blockers.

• If you continue to see a blank screen and are using a work device, there may be a Mobile Device Management (MDM) restriction enforced by your IT department (see iOS , Google references). These restrictions, using proxies, VPNs, and other kinds of device profiles, could all be causing a "blank screen" on sign-in. You may need to check that the Ramp Mobile app is approved for use and properly configured by their Admin/IT team.

Can I download a desktop app for Ramp?

• No. Ramp does not offer a native desktop app for Mac or Windows. On a computer, use Ramp in your browser by signing in to the Ramp web app .

Can I approve bills in the app?

• Yes! Any bills that are currently pending your approval will appear in the mobile inbox manager (supported on iOS and Android). See our article Bill Pay approvals to learn more.

Can I split transactions and reimbursements in the mobile app?

• While you can split transactions in the mobile app, reimbursement splitting is not yet available. For guidance on splitting transactions, please see our guide on How do I split a transaction .

Can I access and manage my Ramp Checking Account in the mobile app?

• Yes, if you have Ramp Banking access. Business Owners and Business Admins can view balances and accounts, move money, access account details and documents, review transfer history and statements, and deposit checks from the mobile app. For more details, see Using the mobile app as a manager or admin.

Which mobile device versions do we support?

• iOS 17 or later, compatible with these devices. If you downloaded the app before we discontinued support for iOS 16, you may still access the app. For using features, we prompt you in-app to update your iOS for a better experience.

• Android 9 or later