Update your policy on the fly during expense review
When Ramp's Policy Agent flags an expense you believe should be allowed, you can update your policy directly from the review flow — no need to leave the approval or fix it later.
Available on Ramp Plus. See Ramp Plus overview for plan details.
Who can use this
- Admins reviewing flagged transactions and reimbursements can edit their policy directly.
- Reviewers can propose edits, which later populate as policy suggestions (available in Early Access).
How it works
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Press Approve on an expense marked out of policy, or Reject on an expense marked in policy.
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When asked why you are approving or rejecting the expense, choose "Policy is wrong" if the assessment is incorrect and your policy simply needs to change to match.
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Review the suggested policy update. Ramp shows a focused view of exactly what would change.
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Decide what happens next based on your role:
- Admins: choose Apply to update your policy now, or Skip for now to save it for later.
- Reviewers: submit your proposed edit, which is saved as a policy suggestion (Early Access) for an Admin to review rather than applied directly.
Your approval or rejection continues either way, and skipped or proposed edits can be surfaced later through policy suggestions (Early Access).
Good to know
- Applying a suggestion updates your policy going forward. It does not block or delay the approval you're working on, and these edits do re-evaluate outstanding transactions (up to 200).
- Ramp always surfaces edits for human review.