Ramp mobile app

Overview

Ramp mobile puts finance automation in your pocket. Pay for expenses easily with your corporate card always at your fingertips. Submit expense reports and reimbursements on the go by taking a picture of your receipt and just tapping in a memo – we’ll match it to the correct transaction. Plus, with simplified visibility, you’ll always have the information you need on expense policies, completed transactions, or spend requests.

• Downloading the mobile app
• Using the mobile app as an employee
• Using the mobile app as a manager or admin
• Using the mobile app as a guest
• Using limit widget
• Frequently Asked Questions

Downloading the mobile app

You may download the iOS app from the App Store in any country here and the Android app from the Google Play Store in any country here.

Using the mobile app as an employee

The mobile apps allow you to:

• Activate your physical card by scanning the QR code on the card carrier and entering the last 4 digits of your physical card
• Request spend 
• Link your personal bank account for reimbursement
• Submit expense requirements (receipts, memos, accounting fields, admin accounting fields, etc.) 
• Capture and submit receipts through the in-app camera or upload via the share extension. Attach receipts immediately or save them for later to match to a transaction or create a reimbursement.
  • You can save the receipt once you capture the image from the Ramp app. You can access these saved receipts by going into the camera and clicking on the image icon in the lower right-hand corner or tapping the 'Receipt' icon in the create reimbursement flow. You may also recently matched transactions and transactions that have failed to match.
• Submit reimbursements for out-of-pocket spending and location-based domestic and international mileage 
  
  • GPS mileage tracking will be gradually released to customers on iOS. Android to follow in early 2025. Trips less than 30 seconds or shorter than 500 meters will be discarded. 
• View card details, request limit changes, and lock cards
• Book business travel 
  • You can view past or current bookings and requests, as well as create trips and track expenses relating to specific trips
• Add a card to Apple or Google Wallet
• View and flag transactions as accidental, request policy exceptions, flag incorrect merchant info, add attendees to meals, add to a trip, split transactions for accounting, dispute transactions, and request limit changes. 
• Switch easily between Ramp accounts if you have multiple instances

Using the mobile app as a manager or admin

Approve card requests, reimbursements, transactions, and bills for your team. To edit fields before approval, please use our web app. If you are an admin, you will only see items from your direct team and not across the company.

Using the mobile app as a guest

If you are a Guest on Ramp, please take a look at this article for the features you may see on the mobile app.

Using limit widget

Ramp is introducing new iOS system integrations, starting with a funds widget that enables you to track a fund directly on your home or lock screen.

How can I try it?

1. Make sure you're using the latest iOS version (18.0 or later).
2. Download the most recent version of the Ramp app from the App Store (version 0.86.0).
3. Long-press on your home screen, select "Edit," then choose "Add Widget." Search for "Ramp" and add the widget.
4. Long-press on the widget to select which fund you want it to display.

Frequently Asked Questions (FAQ)

1. What do I do if I'm having issues with the app? 
   • Double-check to see if you are using the latest version of the app. Ramp ships software updates frequently!
   • If you see a blank web page, allow cookies in the mobile browser settings. If you are on iOS, Safari content blockers also need to be disabled in iOS Settings - Safari - Content blockers.
   • If you continue to see a blank screen and are using a work device, there may be a Mobile Device Management (MDM) restriction enforced by your IT department (see iOS, Google references). These restrictions, using proxies, VPNs, and other kinds of device profiles, could all be causing a "blank screen" on login. You may need to check that the Ramp Mobile app is approved for use and properly configured by their Admin/IT team.
2. Can I approve bills in the app?
   • Yes! Any bills that are currently pending your approval will appear in the mobile inbox manager (supported on iOS and Android). See our article Bill Pay approvals to learn more.
3. Can I split transactions and reimbursements in the mobile app?
   • We require this to be enabled by an admin, but yes! See our article How do I split a transaction or reimbursement to learn more
4. Which mobile device versions do we support?

   • iOS 17 or later, compatible with these devices. If you downloaded the app before we discontinued support for iOS 16, you may still access the app. For using features, we prompt you in-app to update your iOS for a better experience.

   • Android 9 or later