Cashback can be redeemed by admins or business owners on your company Ramp dashboard for card statement payments and Flex fees. Additionally, admins and bookkeepers are able to view your company's earned cashback and redeemed cashback amounts in every statement.
Head to your business overview page and click on 'Payments', then click on 'Manual Payment' to redeem the cashback. From there, you can generate a payment to Ramp to apply your cashback to your existing balance by using the bottom 'Cash Back' section. Note that your cashback will continue to accrue over time, and will not expire.
How can I use my cashback?
- Card statement payments (e.g. cleared transactions) and Flex fees
What happens to any cashback accrued for a refunded transaction?
- Ramp will negate cashback for a refunded transaction where cashback was accrued. For example, a transaction of $1,000 earned $15 in cashback. Later, $500 of the transaction was refunded. Ramp would then negate $7.50 to your overall accrued cashback.