Employee mailbox integration: What Admins can see

Overview

If your business allows employee mailbox access, employees can connect their own work Gmail or Outlook inboxes to Ramp for automatic receipt matching. Admins can manage that feature in Ramp, but Ramp does not show Admins a list of which employees connected individual work inboxes. This article explains which controls Admins do have in Ramp and what employee-level connection details stay private to the employee.

What Admins can manage in Ramp

Admins manage employee mailbox access from the Individual Inboxes tab of the Gmail or Outlook integration under Company > Integrations. From that tab, Admins can toggle Allow employee mailbox access on or off for the whole business and exclude specific employees or departments. The company-wide integration separately offers domain-level exclusion controls for emails between employees and specific keywords. For company-wide setup steps, see Gmail integration: Set up for admins or Outlook integration: Set up for admins.

What Admins cannot see in Ramp

Ramp does not show a roster of employees who successfully connected individual work inboxes for employee mailbox access. The employee mailbox feature is separate from the company-wide email integration, so Admins can see business-level integration status and which employees were opted out, but not which employees connected their own work inbox. Employees can manage their own inbox connections from the employee mailbox flow described in Employee mailbox integration overview.

Frequently asked questions

Use these answers as a quick reference for common Admin questions about employee mailbox access.

Can an Admin tell whether a specific employee connected an inbox?

No. Ramp does not provide an admin-facing list of employees who connected individual work inboxes. However, IT Admins can still see third-party app connections in Google Workspace or Microsoft 365.

Can an Admin disable employee mailbox access?

Yes. From Company > Integrations, open the Gmail or Outlook integration, select the Individual Inboxes tab, and toggle off Allow employee mailbox access. Disabling it removes existing employee inbox connections.