Employee mailbox integration overview

Overview

Connect your work Gmail account to Ramp to automatically capture and attach email receipts to your Ramp card transactions. Once connected, you no longer need to forward emails, upload files, or take photos of receipts from your mailbox. See our security briefhere.

The employee Gmail connection is different from the company-wide Gmail integration set up by your finance team. As long as your finance team has allowed employee Gmail integrations, you can directly set up Ramp to automatically pull receipts from your work Gmail account and disconnect at any time. Your finance team can disable this feature across the business.

What the integration does

When connected, Ramp:

• Scans your Google Workspace Gmail inbox for receipt-like emails (order confirmations, purchase receipts, booking confirmations)
• Matches receipts to your Ramp card transactions
• Automatically attaches matched receipts to the transaction

Ramp has read-only access, which means it cannot send, delete, or modify emails. If you have multiple Gmail accounts for work, you may connect all of them.

If your admin has already enabled the company-wide Gmail integration, your inbox may already be connected (check in Personal Settings). Admins may also disable this feature, which means you won't see an option to connect in your settings.

How to connect

1. Go to app.ramp.com
2. Click on your User icon in the upper right-hand corner then Automations
3. Click the Email Integration> Connect your email
4. Sign in and grant read-only access

Ramp will begin scanning for receipts and will look back approximately 7 days upon first connection.

How receipt matching works

Ramp:

1. Detects receipt emails
2. Extracts receipt details
3. Matches based on merchant, amount, and date
4. Automatically attaches the receipt

You’ll receive a notification the first time a receipt is successfully matched. After that, notifications are only sent if action is needed.

Priority rules:

• Merchant integrations (e.g., Amazon Business, Lyft) take priority
• Manually uploaded receipts override Gmail matches
• If both company-wide and personal integrations are active, Ramp deduplicates receipts

Security and data access

Ramp can:

• Read subject lines and, when necessary, email bodies and attachments to identify receipts
• Store receipt data matched to transactions

Ramp cannot:

• Send, delete, or edit emails
• Access or store non-receipt emails
• Share your email data with other users or admins

All data is encrypted and handled in compliance with SOC 2 Type II standards. See the Email Integration Security Brief for more details.

You may see a disclosure for experimental features when connecting. You can opt out or disconnect at any time.

How to disconnect

1. Go to app.ramp.com
2. Click on your User icon in the upper right-hand corner then Automations
3. Click the Email Integration> Disconnect
4. Confirm

Previously attached receipts will remain on transactions. You can also revoke access at myaccount.google.com/permissions.

How to disable employee mailbox integration (for Admins)

1. In the lefthand navigation, go to Company > Integrations
2. Find the Gmail integration
3. Under Advanced controls , toggle off "Allow employee mailbox access"

Frequently asked questions

Is this different from the admin Gmail integration?

Yes. The admin integration applies company-wide. The personal connection applies only to your inbox. Both can run simultaneously.

Will my admin know I connected Gmail?

Not within Ramp. However, IT admins can see third-party app connections in Google Workspace.

What if a receipt doesn’t match?

It won’t be attached. You can upload it manually.

Does this work with Outlook?

No. See Set Up Ramp’s Outlook Integration for Outlook support.