Receipt auto-capture

Overview

Ramp’s receipt auto-capture functionality allows Ramp to automatically submit a request to select vendors on your behalf to retrieve your receipt when you transact with them. Once Ramp obtains the receipt, we will match it to your transaction.

Which vendors does Ramp have auto-capture for?

The receipt capture feature is currently available for Walmart,United, Delta, American Airlines, and vendors that process payments using Square. Please note that Ramp also maintains direct integrations with additional vendors. Employees can also submit receipts via manual upload or forwarding at any time: Submitting receipts and memos for your Ramp funds

How does it work?

If you use this feature, Ramp may need to provide certain transaction details to the vendor where you made the purchase (e.g., your name, email, booking confirmation or ticket number, purchase date, last four digits of the card used for the purchase, or zip code) in order to retrieve receipts from the vendor. Receipts may not be captured if any of the information sent to the vendor does not match the passenger information, for example, when one person books on behalf of another person. For information about our privacy practices, you can also refer to our Privacy Policy.

How do I turn this off as an Admin?

If you are an administrator for your organization’s Ramp account, you have the option to opt out of this feature on your company's behalf. To do that, on the Ramp web app, open the “Company” tab in the sidebar, select “Expense” policy, then “Expense requirements”, and toggle “Automatically collect receipts” off.

How do I turn this off as an employee?

If you are using Ramp and don’t want to use the receipt capture feature, you can opt-out at any time. Simply navigate to the "Settings" tab on the Ramp web app, click "Edit profile" under the "Personal" tab, open the "Privacy" tab, and toggle “Automatically collect receipts” off. If you don’t see that option, it means your company’s Ramp account administrator has opted out of this feature for all of your company’s users, or your company is not eligible for this feature.