Spend requests and spending limit increases

Overview

Ramp makes it easy to request and manage spend, and to make limit adjustments as needed. Admin users may want to review our Issuing a Ramp card guide instead, but for non-Admins, see how you can accomplish these tasks below.

How to request new spend

Requesting a new spend through Ramp on web or the mobile app takes seconds. Just follow the steps below:

  1. Sign in → click the yellow Request spend button in the top right
  2. Choose between funds for general expenses, a virtual card for online-only purchase (e.g. subscriptions), or request spend from a Spend Program set up by your finance team.
  1. Input any required details and then submit for approval

Requests are sent directly through the approval workflow set up by your finance team, and once approved, you’ll have immediate access to the spend.

If you need to cancel a submitted request, see How to archive a submitted request below.

How to request a spending limit change

Ramp allows you to request an update to your existing cards and funds and increase your spending ability as needed. We support permanent and temporary changes to your spending limit.

Here's how to submit a request:

  1. Sign in → Click on your card or funds → Click Actions → Edit
  2. Enter the changes you would like to request → Save changes → Enter your reasoning (a memo that your approvers will see) → Send request

As with new spend requests, edit requests are routed through the company approval workflow set up by your Finance team. Once approved, you'll have immediate access to your updated card or funds, and you'll be notified via email that the request was approved.

Note: Since your physical card spends from funds, the physical card itself will not show the option to increase the limit. You'll want to request an increase on the linked funds. You can read more about how funds work in our Funds, cards, and Spend Programs article.

How to archive a submitted request

If you submitted a spend request or limit change request by mistake, you can archive it from the dashboard while it is still pending approval. Archiving permanently removes the request and cancels any pending approvals. This action cannot be undone.

To archive a submitted request:

  1. Sign in → navigate to the request you want to cancel
  2. Open the request detail page → click the ... (more actions) menu
  3. Select Archive request
  4. In the confirmation dialog, optionally add a reason, then click Archive request to confirm

Note: Only the person who submitted the request or an Admin can archive it. Requests that have already been approved or rejected cannot be archived.

How to request a new physical card

If you need to report that your card was lost or stolen, has been damaged, or never arrived we've written specific instructions on that here.

Frequently asked questions

Can I duplicate or copy a spend request?

No. Individual spend requests do not have a duplicate or copy option. If you need to make a similar request, submit a new one by clicking the Request spend button. If you are looking to duplicate a reimbursement, that feature is available from the reimbursement detail page. See Submitting reimbursements for details.

What happens if my spend request is rejected?

If your spend request is rejected, you will need to submit a new request. Rejected spend requests for funds or spending limit increases cannot be edited or resubmitted. Review any feedback from your approver, then create a new request with the updated information.