Overview
- The Missing Receipt Affidavit feature allows users to generate a signed affidavit when a required receipt is missing. This affidavit provides an auditable record for businesses.
- If enabled, this flow will be available for all transactions made after the feature is turned on; transactions made before the feature is turned on will need to use the old flow
Why is this feature being introduced?
- Missing receipts can lead to significant issues during audits, such as penalties and disallowed deductions. The affidavit simplifies compliance, reduces administrative overhead for admins, and ensures consistency across documentation practices.
Who is this feature for?
- This feature is available to businesses on Ramp's Plus pricing tier. It is designed primarily for businesses with stricter compliance requirements.
How does it work?
- Employees can request a policy exception for a missing receipt through Ramp's transaction flow.
- Instead of leaving a free-form comment, they will complete a guided workflow to generate an affidavit.
- The affidavit certifies the employee’s efforts to obtain the receipt and ensures the transaction complies with company policy.
Where can I use this feature?
The Missing Receipt Affidavit workflow is accessible on:
- Web (embedded within the platform)
- Mobile web views (via SMS and browser)
- Ramp’s mobile app (if updated to latest version
Will this feature replace the need for receipts?
- No, affidavits are not a substitute for receipts. They are a fallback option when receipts are unavailable. Ramp will monitor usage to ensure affidavits are not overused in place of receipts.
How do I enable this feature?
- Admins can activate the Missing Receipt Affidavit feature by going to 'Expense Policy' -> 'Expense Requirements' and toggling 'Require Receipt Affidavits' within Ramp.
- For employees, managers, and Admin to create and/or approve affidavits on Mobile, they will need to upgrade their app to the latest version!
What happens if a missing receipt affidavit is submitted?
- The affidavit is saved as part of the transaction record and can be synced to your ERP, ensuring it is available for audit purposes.
How does this feature affect the approval process?
- The affidavit adds a small amount of time to the exception request process, but it provides a structured and compliant alternative to free-form comments, enhancing clarity and consistency.
How much does it cost?
- The feature is included as part of Ramp’s Plus pricing tier.