Xero Sync Error | We weren't able to sync across the following reimbursement(s), as it appears you've chosen an account of an invalid type
Steps to Resolve the Issue
- Check the Reimbursement Payment Account in Xero
- Go to Xero → Accounting → Bank Accounts
- Ensure the account you're using:
- ✅ Appears under "Bank Accounts"
- ✅ Has a type of “Bank” or “Cash”
- ❌ Is not just a “Current Asset” from the chart of accounts
- If Needed, Create or Convert a Valid Bank Account
- In Xero, create a new Bank or Cash account under Accounting → Bank Accounts
- Avoid using standard asset accounts not recognized as cash/bank
- Update the Mapping in Ramp
- Go to Ramp Accounting → Settings → Sync Settings → Reimbursements
- Under the "Payment Account" or "Bank Account" field, select the newly created or valid Xero bank/cash account
- Retry the Sync
- Go to Ramp → Accounting → Reimbursements
- Select the failed reimbursements and try syncing again