Troubleshooting | Acumatica approval error

If you run into an approvals related error, then please follow these steps to resolve:

  1. Sign in to Acumatica.

  2. Navigate to Assignment and Approval Maps .

  3. Find the row with "Map Type = Approval Map" and "Entity Type = Cash Purchases".

    Approval Maps section showing Cash Purchases as an approval map under entity type.

  4. Open this rule by clicking it.

  5. Create a rule that matches the one below with the Ramp card account(s) you use for your cash accounts.

    Approval Maps section displaying Cash Purchases with a rule condition for account not equal to Ramp card account.