DoorDash integration: Set up for employees
Overview
Connecting your Ramp and DoorDash accounts is a simple way to streamline your expenses. Once linked, your DoorDash receipts are automatically pulled into Ramp so that you no longer need to manually forward or upload receipts for your work-related DoorDash orders.
How to set up Ramp’s DoorDash integration
Follow these steps to link your Ramp account to your DoorDash profile.
Step 1: Sign in to your DoorDash account
- Navigate to the DoorDash website and sign in to your account.
Step 2: Navigate to your Account settings
- Once signed in, click on the Account menu item on the left-hand side of the page.
Step 3: Add Ramp as your expense provider
- Under the Business profile section, click either the Create profile or the Edit profile button.
- When editing your profile, a pop-up window titled "Edit your business profile" will appear. Find the Expense provider section and click the Link button.
- From the list of available expense providers, select Ramp and click Link . If you do not see Ramp as an option, try updating your app.
- Settings -> Select Business Profile -> Select Payment Method -> Add work email associated with your Ramp account -> Link your expense provider (Ramp) -> Verify email
Step 4: Verify your work email
- In the "Link Ramp" pop-up, enter the work email address that is associated with your Ramp account. The email must have a permitted domain in the business Uber for Business dashboard. Domains can be whitelisted by going to the Uber for Business Dashboard → Settings → Invitations → Permitted Domains → Add Domain.
- Click Send Code . A verification code will be sent to this email address and will expire in five minutes.
- Check your email for the code, enter it into the Verification code field, and click Verify code .
Step 5: Confirm the integration is working
- After successfully verifying your email, you will see a confirmation message indicating that Ramp has been linked to your business profile.
- You can also confirm the connection on your Account page, where Ramp will now be listed under the Expense provider field in your Business profile.
How to use the Doordash integration
To ensure your receipts automatically send over to Ramp, you must select your business profile during the checkout process on DoorDash via the web or the mobile app. On the mobile app, there is a toggle in the upper right-hand corner.
After your order has been processed, Doordash will show "Receipt will be sent to Ramp." If you add a tip and need to resend a receipt, there will be a button in the same section to resend the receipt with the tip.
Frequently asked questions
How do I disable the integration?
To disable the integration, go to your Account settings in DoorDash. In the Business profile section, click Edit profile . Next to the linked Ramp expense provider, you should see an option to unlink or remove the integration.
How soon will the receipt get pulled in Ramp?
Your receipt data should appear in your Ramp account shortly after your DoorDash order is completed and processed. This typically happens within a few minutes to an hour.
What types of data are synced?
The primary data synced is your order receipt information. This includes details such as the merchant name, date of the transaction, items purchased, and the total amount.
What happens if there’s a mismatch between DoorDash and Ramp user profiles?
For the integration to work, the email address used for your DoorDash business profile must be the same as the one associated with your Ramp account. If there is a mismatch, the receipt will not sync. You must use your verified Ramp email address in your DoorDash business profile settings.