Sage Intacct Sync Error | Your configuration limits credits to the entity owners. You cannot apply negative line items in transactions with line items for multiple entities. | Error Code: BL03002073
The error you're seeing occurs because Sage Intacct currently restricts credits (negative lines) when a bill spans multiple entities.
Here are three ways you can resolve this issue — choose whichever approach best fits your accounting controls:
- Recommended: Post credits as AP Credit Memos
- Remove the negative line from the bill in Ramp .
- Create an AP Credit Memo in Sage Intacct for the appropriate entity and apply it to the bill.
- Re-sync the bill in Ramp .
- Keep all lines in one entity
- Ensure every line on the bill in Ramp (including any credits) is coded to the same entity.
- If you need to split the bill, create separate bills per entity and put the credit line on the correct one.
- Re-sync.
- Adjust Intacct settings to allow credits across entities
- Your Sage admin can enable “Allow negative line item amounts” in the Vendor Invoice transaction definition (Lines tab).
- They may also need to adjust inter-entity account settings to permit credits across entities.
After making any changes, try syncing again in Ramp.