Sage Intacct Sync Error | Sage Intacct reported: Oops, we can't find this transaction

To resolve this issue, please follow these steps:

• Issue: The bill is not synced to the ERP. The bill is in “Pending Approval” status.
• Resolution:
  • If the bill is not synced to the ERP:
    1. Go to the bill in Ramp.
    2. Click the three dots on the bill and select “Resync to Sage Intacct.”
  • If the bill is in “Pending Approval”:
    1. Go to Sage Intacct and approve the bill.
    2. Return to Ramp and try syncing again.