Sage Intacct Sync Error | Sage Intacct reported: Credit card {card_name} does not exist. | Error Code: BL03000113

How to fix this

You have two options to fix this, depending on how you want to manage your setup:

Option 1: Sync Everything at the Top Level

  1. In Ramp, go to Company → Entity .
  2. Select the entity in question.
  3. Click Edit → Change Subsidiary .
  4. Set it to Top Level .
  5. Repeat for each entity as needed.
  6. Once all entities are adjusted, retry the sync.

Option 2: Keep Entity-Level Syncing

  1. In Sage, create a dedicated Ramp credit card account for each entity you want to track.
  2. In Ramp, go to Accounting → Settings → Accounting Fields .
  3. Click the Refresh icon to pull in the new accounts from Sage.
  4. Go to Accounting → Settings → Sync Settings .
  5. Under Sage Intacct Credit Card Liability Account , select the new credit card account you created in Sage.
  6. Click Save Changes .
  7. Repeat steps 4–6 for each entity as needed.