Sage Intacct Sync Error | Sage Intacct reported: Could not confirm {record_type} record with ID {record_id} | Unable to confirm payment | Check for other errors {error_code}

Steps to resolve the Intacct reimbursement sync issue:

  1. In Intacct, confirm whether the appymtdetail records listed in the error message still exist and are fully processed.
  2. Double-check that the vendors tied to these reimbursements are active and have the necessary AP configurations set up.
  3. If any of the transactions were manually edited in Intacct, try removing those and then re-syncing from Ramp.