Sage Intacct Sync Error | Line items cannot be added or removed to the partially editable transaction {transaction_id} | Restore the transaction to include only editable fields, then try again {error_code}
To fix this issue, follow these steps:
- Check the bill status in Sage Intacct: Confirm whether the bill has already been paid or fully synced.
- Choose one of the following options to resolve the error:
- a. Edit the bill directly within Sage Intacct and make the necessary changes in Sage rather than through Ramp.
- b. Delete and resync. Delete the bill from Sage Intacct, then retry the sync from Ramp.
- Retry the sync: Once the bill is updated or deleted, trigger the sync again to confirm that the issue is resolved.