Sage Intacct Sync Error | Line items cannot be added or removed to the partially editable transaction {transaction_id} | Restore the transaction to include only editable fields, then try again {error_code}

To fix this issue, follow these steps:

  1. Check the bill status in Sage Intacct: Confirm whether the bill has already been paid or fully synced.
  2. Choose one of the following options to resolve the error:
  3. a. Edit the bill directly within Sage Intacct and make the necessary changes in Sage rather than through Ramp.
  4. b. Delete and resync. Delete the bill from Sage Intacct, then retry the sync from Ramp.
  5. Retry the sync: Once the bill is updated or deleted, trigger the sync again to confirm that the issue is resolved.