Sage Intacct Sync Error | Document creation location not specified

Overview

Ramp has received the following error message from your Accounting Provider Sage Intacct:

The document you are trying to create has no location specified. Specify a location either in the Line Item or in the Financial Account.

How to resolve

Please follow these steps to resolve this error from Sage Intacct:

  1. Sign in to Sage Intacct as an Administrator user
  2. Select the Applications drop down and select Cash Management
  3. On the Setup tab, select Checking
  4. Select Edit next to the checking account
  5. In the Location ID field, select the correct location/entity from the drop-down list
  6. Select Save
  7. Sync again
  8. Follow steps 3-5 for all Checking Accounts.

Raw error message: The document you are trying to create has no location specified. Specify a location either in the Line Item or in the Financial Account. for your technical team.