Sage Intacct Sync Error | Credit card Ramp role does not exist. | Error Code: BL03000113

This error occurs when Sage Intacct is unable to find the liability account labeled “Ramp role” that is referenced for the credit card transaction.

This typically happens when:

• The Ramp liability account hasn’t been created in Sage Intacct.
• The account exists but isn’t configured as a Credit Card type.
• The account isn’t accessible to the entity or location tied to the transaction.

How to resolve:

• In Sage Intacct, confirm that the account “Ramp role” exists and is marked as a Credit Card type.
• Ensure the account is accessible to the relevant entity or location.
• If needed, update your Ramp accounting settings to point to the correct GL liability account.
• Return to Ramp and retry the sync.

Additional Step in Ramp:

1. Go to Accounting → Settings → Sync Settings.
2. Under Sage Intacct Credit Card Liability Account, open the dropdown.
3. Select an account from the dropdown menu.

• Even if it’s already showing the correct account, please re-select it from the dropdown.
• This forces Ramp to re-bind to the account record in Intacct.

4. Click Save Changes.
5. Retry the sync.