QuickBooks Online Sync Error: Invalid Reference Id : Name(s) element not found
Steps to update and retry the sync in Ramp:
- Go to Accounting → Ready to Sync.
- Mark the affected items as Not Ready so you can edit them.
- In the QuickBooks Customer field, select an option from the dropdown, even if it is the same customer.
- Mark the items as Ready for Sync again and retry the sync.