Quickbooks Online Sync Error | Error parsing query | QueryParserError: Encountered '{token_value}' at line {column}

1. Open the failed bill in Ramp

• Click into the bill that failed to sync.
• Review the memo, description, and any custom fields.

2. Remove unsupported characters

• Delete symbols like quotes (“ ”), angle brackets (< >), colons in odd placements, or long copied strings.
• If there is a reference number or note copied from another system, clear it and retype a simple value.

3. Check line-level descriptions

• Open each bill line.
• Shorten descriptions and remove special characters or pasted text.

4. Save and retry the sync

• Click Retry sync on the bill.