Quickbooks Online Sync Error | Duplicate Document Number Error | Duplicate Document Number Error : You must specify a different number.

Why is this happening?

This error occurs when a specific setting within QuickBooks is enabled that causes a conflict with Ramp’s integration. The solution below outlines what the setting is and how to turn it off.

How do I resolve this error?

1. Navigate to QuickBooks Online Settings > Account and Settings > Advanced .
2. Check if ‘Warn if duplicate check/bill number is used’ is turned OFF . If it is not, please turn it off and then attempt to sync again.

If you prefer to keep your QuickBooks Online preferences, update the bill’s Invoice Number and then retry the sync.