NetSuite Sync Error: | You have entered an Invalid Field Value {field_value} for the following field: {field_name}

Error summary

The error relates to the statement payment being linked to a bank account and cash account in a different currency.

How to confirm

1. Go to Accounting → Settings → Sync Settings.
2. At the top of the page, switch to the relevant entity.
3. In the Statement Payments section, click the Edit icon next to the bank account.

From there, you will see that the selected accounts use a different currency than the one used for syncing. Because of this mismatch, the system throws an error during the sync.

How to resolve

1. Adjust the bank or cash account so both use the same currency.
2. Re-save your Sync Settings.
3. Retry the sync in Ramp.