Netsuite Sync Error | Vendor Unapproved for Netsuite Sync

Overview

Ramp has received the following error message from your Accounting Provider NetSuite:

Vendor Unapproved for NetSuite Sync

Ramp error card showing Vendor Unapproved for NetSuite Sync with resolution steps

How do I resolve this error?

Please follow these steps to resolve this error from NetSuite

  1. Sign in to your Ramp account.
  2. Navigate to: Accounting > Settings > Sync Settings.
  3. Select the Reimbursements tab.
  4. Under Default Vendor, choose "Default to a specific NetSuite Vendor."
  5. Select an active vendor from your NetSuite account.

Raw error message: The Vendor is Unapproved, please contact Render to Approvefor your technical team.