Netsuite Sync Error | Unable to save transaction due to an error being reported by the tax calculation engine: Tax Calculation plugin error:

Overview

Ramp has received the following error message from your Accounting Provider NetSuite:

NetSuite Sync Error | Unable to save transaction due to an error being reported by the tax calculation engine: Tax Calculation plugin error: Tax regulations setup for the subsidiary associated with the transaction are incomplete. If you want taxes to be calculated for the relevant nexus, you must select a tax engine, otherwise mark the nexus as tax exempt.

How do I resolve this error?

Please follow these steps to resolve this error from NetSuite:

1. Sign in to NetSuite (Note only an admin can make this change)
2. Go to the subsidiary page
3. Mark the Nexus Tax Exempt by checking the box
4. Click Save