NetSuite Sync Error | Too many vendors with name [X] at realm [Y]

Overview

Ramp has received the following error message from your Accounting Provider NetSuite:

Too many vendors with name [X] at realm [Y].

OR

"There is already a vendor using that entity name. All vendors must have a unique entity name.

Go <ahref="javascript:history.go(-1);";>back</a>, change the entity name and resubmit."

How do I resolve this error?

Please follow these steps to resolve this error from NetSuite:

To resolve the error, remove any duplicate vendors of the same name, including inactive vendors.

  1. Sign into NetSuite .
  2. Search for vendors with the same listed in the error. Be sure you have checked the Include in-actives box.
  3. Ensure there are no duplicates of this vendor including inactive vendors by deleting or renaming the duplicates.
  4. Refresh Ramp and Retry your sync.

Raw error message: *Too many vendors with name [X] at realm [Y].*for your technical team.