NetSuite Sync Error | Skipping the syncing of this payment due to unsynced reimbursements in the payment batch.

This error occurs when one or more bills in the reimbursement batch are either not synced or not approved in NetSuite.

To resolve:

1. Confirm that all Reimbursements in the batch are synced to NetSuite .
2. Open each transaction in NetSuite and verify the status of the bill:

• If the bill is in Pending Approval , ensure it is Approved .
• Repeat this check for all bills in the batch.

3. Once all bills have synced successfully to NetSuite and their status is Open or Approved , go back to Ramp and click Sync All .

If the issue persists:

1. Manually record the batch payment in NetSuite.
2. Return to Ramp and click Sync All .

• Ensure there are no unsynced reimbursements under Ready to Sync .

3. Click Download CSV , then click Mark as Synced to finalize the process.