NetSuite Sync Error | Please enter value(s) for: Department

Confirm if the transaction is Cashback Redemption or Statement Payment.

• If Cashback Redemption → Journal Entry
  1. Navigate to Setup > Accounting > Accounting Preferences .
  2. If Make Departments Mandatory is checked, then ensure Allow Empty Classification on Journals is also checked.
• If Statement Payment → Check
  1. Navigate to Transactions > Bank > Write Checks .
  2. As an Admin role, click on Customize > Custom Form in the top right corner.
  3. Go to the Screen Fields tab and select Main .
  4. Confirm that Department is not mandatory.
  5. If Department is mandatory at the line level, proceed to the next steps:
  6. Go to the Screen Fields tab and open the Expenses subtab.
  7. Uncheck Department .
  8. Save the changes.