NetSuite Sync Error | NetSuiteResourceException ('Lines with partially recognized rev rec or amortization schedules can not be deleted.')

Overview

Ramp has received the following error message from your Accounting Provider NetSuite:

NetSuiteResourceException ('Lines with partially recognized rev rec or amortization schedules can not be deleted.'

How do I resolve this error?

Please follow these steps to resolve this error from NetSuite:

  1. Delete the revenue recognition journal entries created from the revenue recognition schedule attached to the transaction, then resync the bill payments to NetSuite.

OR

  1. Create a manual journal entry to make the adjustment within NetSuite.

Raw error message: "*NetSuiteResourceException ('Lines with partially recognized rev rec or amortization schedules can not be deleted.')"*for your technical team.