NetSuite Sync Error | NetSuite requires a Posting Period for this Vendor Credit to be submitted
This error occurs because the Posting Period field is set as mandatory in NetSuite. Ramp’s integration does not send this field for vendor credits, so it must be optional for the sync to succeed.
Please ensure you are editing the preferred Vendor Credit form used by the Ramp Accountant role set up during your integration.
How to resolve:
- In NetSuite, go to Transactions > Payables > Enter Vendor Credits > List.
- Click Customize > Customize Form on the preferred Vendor Credit form.
- Navigate to Screen Fields and locate the Posting Period field.
- Uncheck both Mandatory and Show for this field.
- Save your changes.
- Return to Ramp and retry the sync.