NetSuite Sync Error | Location Must Match Across Line Items

Overview

Ramp has received the following error message from your Accounting Provider NetSuite:

The values for {{Location or other relevant fields}} must be consistent across all line items for synchronization. This data is used in both Payment and Expense journal entries. To modify these values post-sync, do so within NetSuite.

How do I resolve this error?

Please follow these steps to resolve this error from [Accounting Provider name]

  1. If there are no splits:
  2. Set the location field to the same value for all line items.
  3. If splits are needed:
  4. make the appropriate splits in Ramp and perform the sync.

Raw error message: The values for {{Location or other relevant fields}} must be consistent across all line items for synchronization. This data is used in both Payment and Expense journal entries. To modify these values post-sync, do so within NetSuite. for your technical team.