NetSuite Sync Error | Invalid account reference: Default expense account cannot be a liability account

Overview

Ramp has received the following error message from your Accounting Provider NetSuite:

Invalid account reference: Default expense account cannot be a liability account

How do I resolve this error?

Please follow these steps to resolve this error from NetSuite:

1. Sign in to your NetSuite account with administrative privileges.
2. Navigate to Accounting Preferences.
3. Locate the Default Expense Account setting for the relevant vendor or subsidiary.
4. Ensure the account is not set to a liability account.
5. Select an appropriate expense account.
6. Save your changes.

Raw error message: Invalid account reference key 1639 for subsidiary {name} for your technical team.