NetSuite Sync Error | 1 validation error for ACCreditCardTransaction transaction_merchant_name Input should contain only printable characters [type=string_not_printable, input_value='Identogoa\x8cA® Fl Finger', input_type=str]

Overview

Ramp encountered the following validation error while preparing to sync a transaction to your Accounting Provider NetSuite:

1 validation error for ACCreditCardTransaction
transaction_merchant_name
  Input should contain only printable characters [type=string_not_printable, input_value='Identogoa\x8cA® Fl Finger', input_type=str]

This is a Ramp-side sync validation error — the transaction is rejected before it reaches NetSuite.

NetSuite sync error cause

The merchant name associated with this transaction contains a hidden, non-printable character, which causes the sync to fail before it reaches NetSuite.

Resolve the NetSuite merchant-name validation error

Please reach out to Ramp Support for assistance in removing the invalid character before retrying the sync.

Share the raw error message below with your technical team if needed:

1 validation error for ACCreditCardTransaction
transaction_merchant_name
  Input should contain only printable characters [type=string_not_printable, input_value='Identogoa\x8cA® Fl Finger', input_type=str]