Microsoft Dynamics Business Central | Troubleshooting "Missing Permissions" error on the enable Entra Card page

Overview

A common error you may receive during our Microsoft Dynamics BC setup flow is the Missing Permissions error on the Enable Entra Card step. This typically means you have deleted the Ramp entra card, which is necessary for the integration.

Enable Entra Card section in Dynamics Business Central, showing the Ramp Connector settings and options.

How do I fix this?

Please follow the instructions below to create a new entra card and proceed with the setup flow.

Step 1: Navigate to the Entra Card page in Business Central.

Step 2: Click Newto create an Entra card.

Entra Applications page showing the

Step 3: Copy & Past this Client ID: 4c3742b7-e7c0-4876-8c7b-2743b2e073c1

Microsoft Entra Application Card showing Client ID, Description, and User Information sections with the state set to Disabled.

Step 4: Enter "Ramp Connector" into the Description

Ramp Connector page displaying Client ID, Description, User Information, and Permission Settings.

Step 5: Select the 3 dots next to App ID field

General settings page for Ramp Connector showing fields for User Information, Extension, App ID, and User Permission Sets.

Step 6: Search for "Ramp for Business Central" in the list and select it

Installed Extensions page displaying

Step 7: Change the state from Disabled to Enabled

Ramp Connector page with General information, showing State set to Enabled and options for User ID and App ID.

Step 8: In the Permission set field type "RAMP CONNECTOR" and ensure the Company field is left blank

Ramp Connector settings page showing General and User Permission Sets sections with options to edit state and permissions.

Step 9: Return to Ramp and complete the setup flow!