User management
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User Roles Overview
1. Admins Admins are the super-users of Ramp. They are accountable for managing business-level co...
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Multi-Factor Authentication
We take the security of your account seriously. All Ramp accounts are enrolled in multi-factor au...
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Copilot Role
The Copilot role is for an individual, like an Executive Assistant, to perform certain tasks on b...
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How to terminate a user
Need to remove a user’s account in Ramp? 1. Simply go to the Company tab, and select 'People' ...
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Editing a user's role
Ramp has four user roles that can be assigned to an employee. Any Admin can change an employee's ...
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Editing communication preferences
Ramp enables users to get tailored alerts for just about anything happening on the Ramp platform....
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Managing multiple Ramp accounts
Ramp currently only allows one email to be used per account and requires each account to be assoc...
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How do I log in to Ramp?
Ramp has three main ways that you can authenticate: 1. Log into Ramp.com using your Google SSO co...
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How can I delete an invite?
Initiated invites can be deleted before the invitees have accepted them. To view these pending in...
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How do I update my company's address?
In order to update your company's address, any account administrator can follow these steps: 1....
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How do I change user's department?
Departments are associated with a specific cardholder, and each cardholder needs to be assigned t...
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How do I update my phone number on Ramp?
To update or change the phone number associated with your Ramp account, head to your Ramp profile...
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I forgot my password and can't sign in
For most log ins, we will utilize the SSO of your company (e.g. Google single sign on). You shoul...
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Invite a New User
Overview With Ramp, you can invite your entire company to start better managing spend. Users invi...
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How do I invite my colleague if their email already is associated with a Ramp user?
If you try to invite a colleague who already is registered as a Ramp user, you will get the follo...
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How can I change the email or phone number associated with my Ramp account?
If you need to change the details of your account, you can do that on your Ramp profile. Head to ...
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How many users can be on my Ramp account?
There is no limit to how many users can be associated with a company on Ramp. Your company's Ad...