Expense Policy & Receipts
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Spend Request Approvals
Overview Whenever an admin/manager issues spend or an employee requests spend from their “My Ramp...
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Automatically flag transactions with Policy Rules
With Policy Rules, Ramp becomes the 24/7 policy enforcer, freeing up admins and managers from ti...
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Auto-Generated Receipts
Overview Auto-generated receipts are digital versions of paper receipts that are automatically ge...
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Submitting Receipts & Memos
For Transactions on Ramp cards After your transaction, you can send your receipts to Ramp in a f...
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Set Up Your Expense Policy
Overview Ramp enables your business to implement its expense policy right into the platform. This...
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Approval Policies
Overview Approval policies on Ramp govern the steps required to approve spend issuance, card edit...
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Submission Policies
Overview Submission requirements are the rules that employees must follow to properly submit rece...
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Transaction Reviews
Overview For companies that require an additional review by managers on the card transactions of ...
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Spend Guidelines: Alerts & Flags
Overview Ramp allows managers and finance teams to enforce spend policies on all card spend. Here...
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Automatically Lock Cards
Overview Ramp makes it easy to notify employees when receipts are required and to submit receipt...
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Flagging Transactions: Accident, Fraud & Out of Policy
Overview Transactions can be flagged manually by the cardholder, manager, or admin. There are t...
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Ramp Verified Receipt
Ramp automatically verifies that receipts submitted match the corresponding transaction. This hel...
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Downloading Receipts
Ramp enables finance teams to maintain high receipt hygiene by requiring receipts on transactions...
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What to do if you're missing a receipt
If you are missing a receipt for a transaction, you can click on the transaction on your Ramp das...
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Excluding merchants from receipt & memo requirements
With Ramp, you can define a threshold above which receipts and/or memos will be required when sub...
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Accidental or Personal Charge on Ramp
We get it - this happens. Thankfully Ramp makes it easy to own up to using your corporate card fo...
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What file types can I submit my receipt in?
Currently, you can submit receipts to Ramp in the following image formats: jpg jpeg png pdf
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Can I use approval flows for live transactions?
Since transactions happen in real time, there is no way to provide a live approval for a transact...
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Approving your own reimbursements
By default, admins will not be allowed to approve their own reimbursements. We recommend this set...
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How do I require employees to code their own transactions?
Jump to: Let users classify their own transactions How can I enable this feature for my company...
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How long does it take to match receipts?
It takes a few seconds for Ramp to match a receipt. We will inform you whether a receipt has been...
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How can I automatically forward Ramp my receipts?
Ramp automatically matches the receipts you send to receipts@ramp.com to your transactions. For c...
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My receipt did not match. How can I fix that?
Ramp will do its best to match your receipts, but there will be times when our system will have...