Cards and transactions
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Activating a physical card
Overview We understand that activating your card is an important step in getting started with Ram...
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Transaction declines
Overview Receiving a message that your transaction has been declined can be frustrating and incon...
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Pending charges - FAQs
Overview A pending charge is a charge that has been authorized, but has not yet cleared. This can...
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Simplifying expense management with funds | Update FAQ
Overview Ramp has updated the design of the cards and funds interface to make it cleaner, simp...
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Communicating with other users on Ramp
Overview Ramp makes it easy to have conversations about spend activity. Simply navigate to the it...
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Ramp for Excel
Overview Ramp for Excel is an Excel add-in that provides admins and owners access to a consolidat...
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Shared cards & funds for tracking group spend
Overview This feature allows admins to issue or employees to request funds that multiple employee...
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Card and funds expiration
Overview All Ramp funds and physical cards expire approximately four years after their issue date...
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Multi-currency funds, cards, and spend programs
Overview Multi-currency allows your team to issue spend in an employee's local currency. For exa...
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Funds, cards, and spend programs
Overview Funds are a set amount of money that can be spent from a physical card or reimbursed fro...
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Disputes at Ramp
Overview At Ramp, we make it easy to monitor spend and flag any charges due to a merchant issue o...
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Fuel purchases on Ramp
Overview Fuel charges are made at a gas pump. Customers typically swipe or tap their cards to get...
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Audit history
Note: This article primarily applies to Ramp Administrators.Cardholders may find other articles ...
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Ramp cards and 3DS enrollment
Overview This article covers the following topics: What is 3DS? Are virtual cards and funds enrol...
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Real-time reporting
Note: This article primarily applies to Ramp Administrators.Cardholders may find other articles ...
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Temporary changes to spending limits on your card or funds
Overview Ramp is designed to be flexible with changes in your business spending. Suppose an upcom...
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Visa card benefits
Overview Your Ramp funds and physical cards are Visa Signature® Business Cards, which come with s...
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Reordering physical cards
Overview Ramp offers robust controls over corporate credit cards, including the ability to easily...
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Spend programs overview
Overview Ramp's Spend programs feature allows your company to create a set of funds controls, and...
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Using your Ramp cards and funds
Overview Ramp employees can use their cards and funds with any of the millions of merchants that ...
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Setting up controls on Ramp cards and funds
Note: This article primarily applies to Ramp Administrators.Cardholders may find other articles ...
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Issuing a Ramp card or funds
Note: This article primarily applies to Ramp Administrators.Cardholders may find other articles ...
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Requesting a change to or editing your cards or funds
Overview Making changes to a card or funds is simple for an admin or an employee. Below are th...
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Funds, virtual cards, and physical cards
Overview Physical cards, virtual cards, and funds are different ways to spend the money your comp...
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How to use Ramp funds and virtual cards
Overview Funds and virtual cards, like physical cards, are tied to the account holder’s line of c...
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Will my Ramp card work internationally?
Overview Ramp cards work in most countries outside the United States, including Canada, Mexico, a...
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Ordering or requesting physical cards, virtual cards, and funds
Overview We understand that ordering a card or requesting funds is an important step in accessing...
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How to lock or terminate Ramp funds and cards
Overview This article explains how to lock, terminate, and lock your physical card as a cardholde...
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How to adjust the auto-locked period
Overview Expense policies may require certain items that cardholders submit to have the expens...
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Setting up employees with a default set of cards
Note: This article primarily applies to Ramp Administrators.Cardholders may find other articles ...