Cards and transactions
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Activating a physical card
Overview We understand that activating your card is an important step in getting started with Ram...
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Card declines
Overview Receiving a message that your card payment has been declined can be frustrating and inco...
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What are pending charges?
Overview A pending charge is a charge that has been authorized, but has not yet cleared. This can...
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How do I communicate with other users on Ramp?
Overview Ramp makes it easy to have conversations about spend. Simply navigate to the item you'd ...
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Ramp for Excel
Overview Ramp for Excel is an Excel add-in that provides admins and owners access to a consolidat...
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Shared limits for tracking group spend
Ramp Beta features include early releases we're experimenting with. You can opt-in to Ramp Beta i...
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Card expiration
Overview All Ramp physical and virtual cards have expiration dates. As the expiration dates appr...
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Multi-currency limits and programs
Overview Multi-currency allows your team to issue spend in an employee's local currency. For exa...
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Card limits and spend programs
Overview Card limits and spend programs allow cardholders and admins to link their physical card ...
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Disputes at Ramp
Overview At Ramp, we make it easy to monitor spend and flag any charges due to a merchant issue o...
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Fuel purchases on Ramp
Overview Fuel charges are made at a gas pump. Customers typically swipe or tap their cards to get...
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Audit history
Note: This article primarily applies to Ramp Administrators.Cardholders may find other articles ...
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Are Ramp cards enrolled in 3DS?
Overview This article covers the following topics: What is 3DS? Are Ramp cards enrolled in 3DS? W...
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Real-time reporting
Note: This article primarily applies to Ramp Administrators.Cardholders may find other articles ...
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Temporary card limits
Overview Ramp is designed to be flexible with changes in your business spending. If an upcoming e...
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Visa card benefits
Overview Your Ramp cards are Visa Signature® Business Cards, which come with some nifty benefits,...
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Reordering Cards
Overview Ramp offers robust controls over corporate credit cards, including the ability to easily...
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Spend programs overview
Overview Ramp's Spend programs feature allows your company to create a set of card controls, and ...
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Using your Ramp Cards
Overview Ramp employees can use their cards with any of the millions of merchants that accept Vis...
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Setting up controls on Ramp cards
Note: This article primarily applies to Ramp Administrators.Cardholders may find other articles ...
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Issuing a Ramp card
Note: This article primarily applies to Ramp Administrators.Cardholders may find other articles ...
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Requesting a change to or editing a card limit
Overview Making changes to a card is simple for an admin or an employee. Below are the steps f...
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What's the difference between virtual and physical cards?
Overview Physical and virtual cards are separate cards with different payment details. Although v...
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Virtual cards best practices
Overview A virtual credit card, just like a physical card, is tied to the account holder’s line o...
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Will my Ramp card work internationally?
Overview Ramp cards work in most countries outside the United States, including Canada, Mexico, a...
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Ordering physical and virtual cards on Ramp
Overview We understand that ordering a card is an important step in accessing Ramp's features and...
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How to lock or cancel/terminate Ramp cards
Overview This article walks through how you can lock your card as a cardholder, manager, or admin...
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How to snooze requirements on an auto-locked card
Overview Expense policies may require certain items that cardholders submit to have the expens...
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How can I set up all of my employees with a default set of cards?
Note: This article primarily applies to Ramp Administrators.Cardholders may find other articles ...
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Setting up category and merchant restrictions
Note: This article primarily applies to Ramp Administrators.Cardholders may find other articles ...