💳 Ramp Cards

How do I request a higher limit for my Ramp card?

If you need a higher limit on your Ramp card, you can head to your profile on Ramp.com and find the relevant card you wish to increase. Then:   Click on Card → Edit Card Details Enter your updated...

How can I set up all of my employees with a default set of cards?

For your business, you may want to assign several cards to an individual at once for things like in person spend, wellness benefits or lunch stipends. We've now made it easier than ever to assign m...

How can I block a merchant on Ramp or allow a card to only transact at one merchant?

Ramp now offers the ability to restrict which merchants or vendors certain cards can transact with to help control and monitor your companies spend. To restrict a merchant on an existing card, clic...

Creating cards for Bookkeepers

Recently, Ramp has added the ability for the user role Bookkeeper to now have cards and spend on the Ramp platform. Bookkeepers can request cards on their Ramp dashboard (both virtual and physical)...

How do I add my Ramp card to 1Password?

Ramp and 1Password will make using your Ramp card(s) online easier than ever and can be set up in just a couple of clicks. Here’s how:   Make sure that you have the latest version of 1Password (ve...

My physical card didn't arrive. What should I do?

If you ordered a card through Ramp and it has not arrived, this is likely due to an incorrect shipping address or an issue with the carrier. Please contact support@ramp.com with the most up to date...

What type of card is Ramp?

Ramp is a charge card powered by the Visa network. Unlike credit cards, charge cards require you to pay your monthly balance in full by each statement period. There is no ability to carry over bala...

How do I use my Ramp card?

Ramp users can use their cards with any of the millions of merchants that accept Visa around the world and online.  Instructions: Log in → click on card → access card details Monitor your card lim...

How can I control spend on a Ramp card?

Ramp offers extensive capabilities to help you control spend before it happens using Ramp cards with embedded policies. Here's an overview of the features available: Card level limits & frequency:...

How do I issue a Ramp card to an employee?

Ramp makes it easy to issue cards to employees with specific controls.  For employees already on Ramp, Admins or Managers can issue cards in the following ways: Click on the user's profile and sel...

How do I request a new card or an increase to a card limit?

How to request a new card Requesting a card through Ramp takes seconds.  Log in → click the yellow “Request Card” button in the top right Choose between a templated card or click "Create Custom Ca...

Does Ramp charge foreign transaction fees?

Nope, Ramp does not charge any foreign transaction fees!

How do I keep track of the limit on my card?

You can track the limit of all of your cards by logging on to Ramp. All of your cards are displayed on the home page. If you're an Admin or Owner, click the "My Ramp" tab on the left-hand side of t...

What's the difference between virtual and physical cards?

Virtual cards can be used for any digital purchases such as advertising, online purchases, SaaS, etc. They can also be added to Apple or Google Pay for in-store purchases at merchants that accept t...

Why was my card declined?

Your card can be declined for several reasons. Below are a few common reasons and how you can get it resolved. The transaction puts your card's balance above its limit. If the transaction amount i...

How do I activate my card?

There are two ways to activate your card: From Ramp.com. After you receive your physical card in the mail, click on the card's icon in your dashboard to activate it. You'll need to enter the last ...

How do I order a physical card?

Both admins and users can order cards. Admins and owners If you're an admin or owner, you can order a physical card on your account. To order one for yourself, follow these steps: Log in —> Click ...

How do I adjust an existing card?

If you are the owner or admin on your company's Ramp account, you can adjust any card that has been created for your team. You can change the limit, lock it temporarily, or set an auto-lock on it. ...

My Ramp card was lost/stolen. What do I do?

We recommend you take the following steps: Lock your physical card from your Ramp Dashboard using the "Lock Card" feature. Contact support@ramp.com and share your shipping address to request a new...

Will my Ramp card work internationally?

Ramp cards work in most countries outside of the United States, including Canada, Mexico, and countries in Europe. Ramp has real time fraud monitoring in place that will alert you if any transactio...

How do category restricted cards work?

Introducing Category Restrictions By restricting purchases on a card to specific categories, you can better control the spend that an employee places on their card. If an employee tries to make a p...

How do I transfer cards?

Ramp makes it easy to transfer cards between employees, or take control of cards when employees leave the company. This ensures that all critical businesses expenses on Ramp cards are never decline...