💳 Ramp Cards

Ramp is a charge card powered by the Visa network. Unlike credit cards, charge cards require you to pay your monthly balance in full by each statement period. There is no ability to carry over bala...

How do I use my Ramp card?

Ramp users can use their cards with any of the millions of merchants that accept Visa around the world and online. Instructions: Log in → click on card → access card details Monitor your card lim...

How can I control spend on a Ramp card?

Ramp allows you to issue cards with custom spend limits that automatically enforce your company’s policies and control what merchants can charge. When issuing either a virtual or physical card, you...

How do I issue a Ramp card to an employee?

Ramp makes it easy to issue cards to employees with specific controls. For employees already on Ramp, Admins or Managers can issue cards in the following ways: Click on the user's profile and sel...

How do I request a new card or an increase to a card limit?

How to request a new card Requesting a card through Ramp takes seconds. Log in → click the yellow “Request Card” button in the top right Choose between a templated card or click "Create Custom Ca...

Does Ramp charge foreign transaction fees?

Nope, Ramp does not charge any foreign transaction fees!

How do I keep track of the limit on my card?

You can track the limit of all of your cards by logging on to Ramp. All of your cards are displayed on the home page. If you're an Admin or Owner, click the "My Cards" tab on the left-hand side of ...

What's the difference between virtual and physical cards?

Virtual cards can be used for any digital purchases such as advertising, online purchases, SaaS, etc. They are safer than physical cards and easier to manage. Physical cards can be used for all pur...

Why was my card declined?

Your card can be declined for several reasons. Below are a few common reasons and how you can get it resolved. The transaction puts your card's balance above its limit. If the transaction amount i...

How do I activate my card?

There are two ways to activate your card: From Ramp.com. After you receive your physical card in the mail, click on the card's icon in your dashboard to activate it. You'll need to enter the last ...

How do I order a physical card?

Both admins and users can order cards. Admins and owners If you're an admin or owner, you can order a physical card on your account. To order one for yourself, follow these steps: Log in —> Click ...

How do I adjust an existing card?

If you are the owner or admin on your company's Ramp account, you can adjust any card that has been created for your team. You can change the limit, lock it temporarily, or set an auto-lock on it. ...

My Ramp card was lost/stolen. What do I do?

We recommend you take the following steps: Lock your physical card from your Ramp Dashboard using the "Lock Card" feature. Contact support@ramp.com to request a new card. We do not charge fees for...

Will my Ramp card work internationally?

Ramp cards work in most countries outside of the United States, including Canada, Mexico, and countries in Europe. Ramp has real time fraud monitoring in place that will alert you if any transactio...

How do category restricted cards work?

Introducing Category Restrictions By restricting purchases on a card to specific categories, you can better control the spend that an employee places on their card. If an employee tries to make a...

How do I transfer cards?

Ramp makes it easy to transfer cards between employees, or take control of cards when employees leave the company. This ensures that all critical businesses expenses on Ramp cards are never decline...