Cardholders may find other articles in the Payments, limits, and statements section to be more applicable.
Overview
Signing up for Ramp is easy, and once you are onboard, you’ll receive a limit that determines how much you can spend on our platform. Here’s how to understand what a limit means at Ramp.
Jump to:
- Business limit
- How Ramp sets your limit
- Viewing your business limit
- When does your limit change and how often?
- Requesting a limit change
- Uploading financial statements for a limit change review
- Viewing your current balance
- Unlocking your full limit
Business limit
Ramp establishes your business limit using various factors, including the cash balance in your connected bank account(s), your industry, credit bureau data, and more. It determines the maximum balance you can have outstanding on any of your company’s Ramp cards during a statement period. To learn more about Ramp statements, read the following: Ramp statements and statement payments overview.
How Ramp sets your limit
During the application process, we review your company’s liquid assets, debt liabilities, spending patterns, annual revenue, and monthly needs in areas like SaaS, Advertising, and T&E. We also use banking and accounting platform integrations. By linking up as many data sources as possible, you help us evaluate you for the most accurate limit for your business.
How to view your business limit
Step 1
Navigate to your settings tab
Step 2
Click on company settings
Step 3
Click on the financial accounts tab
You can also navigate to the Expenses→ Transactions page, where you can see the total of your balance across all products, and your total Ramp Limit.
Flex-enabled businesses may also view their total balance across all products and their total Ramp Limit on Bill Pay → Flex.
When does your limit change and how often?
As a Ramp customer, your limit might increase as your assets and connected data sources improve your standing, but it can also be lowered if your standing lowers. Currently, we reassess your business limit daily.
Requesting a limit change
If you’d like to increase or decrease your business limit, you can let us know by submitting a help form to our Assurance team (select the "Business Limit and Balance" category).
Uploading financial statements for a limit change review
As part of a limit change review, our Risk team may reach out and request your company’s financial statements. By providing extra financial documentation, the Risk team can better understand your company’s growth trends and cash flow position, in hopes of providing a limit best suited for your needs.
Typically the following documents are requested, but an operator may share specific requirements as needed:
- Profit and loss statement (income statement) for 2024 YTD (Year to date) broken down quarterly
- Profit and loss statement (income statement) for 2023 broken down quarterly
- Balance sheet for the past two quarters
- Cash flow statement for the past two quarters
To access, review, and complete any outstanding document requests, navigate to Settings → Documents and upload the respective files.
Viewing your current balance
The current balance represents the amount you’ve already spent out of your business limit. Administrators can view their business limit on the Settings tab > Company Settings > Financial Accounts page. It must still be paid down in full at the end of each statement period, indicated by the Next Payment date.
At any point, you can pay this balance down manually by navigating to the Expenses tab > Transactions and clicking on Payments before your statement period ends. Find out more about your Ramp Statements and Statements Payments here.
You can view your balance at any time by navigating to the Expenses tab, where you can see the total sum of your balance across all products, your total ramp limit, and the amount available to you to spend.
Flex-enabled businesses may also view the sum total of their balance across all products, their total Ramp Limit, and the amount available to them to spend by navigating to Bill Pay > Flex.
Unlocking your full limit
Every customer who comes on board to Ramp will have a temporary limit of $10k until they pass debit checks. You may unlock your full limit by verifying your bank accounts. More information about this process can be found here.