Overview
Your Ramp cards are Visa Signature® Business Cards, which come with some nifty benefits, including:
Travel and emergency assistance services
Emergencies can escalate quickly when you are traveling away from home. Even something relatively straightforward when you are not traveling, like replacing prescription medication, can be difficult when you are dealing with local laws or language barriers.
Travel and emergency assistance services are made available to help you in case of an emergency while you are traveling away from home. The benefit administrator can connect you with the appropriate local emergency and assistance resources available 24 hours a day, 365 days a year.
To use the services, simply call the toll-free, 24-hour Benefit Administrator line at 1-800-397-9010. If you are outside the United States, call collect at 1-303-967-1093.
Auto rental collision damage waiver
No cardholder wants to incur the expense of repairing or replacing a rented car. But accidents do happen, and vehicles do get stolen. No matter what happens to your rental car, you can be covered with auto rental collision damage waiver.
The auto rental collision damage waiver reimburses you for damages caused by theft or collision up to the actual cash value of most rented cars. It covers no other type of loss. For example, in the event of a collision involving your rented vehicle, damage to any other driver's car or the injury of anyone or anything is not covered. Rental periods of thirty-one (31) consecutive days are covered. (Longer rental periods, however, are not covered.)
How to use Auto Rental Collision Damage Waiver
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Use your card to initiate and complete your entire car rental transaction.
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Review the auto rental agreement and decline the rental company's collision damage waiver (CDW/LDW) option, or a similar provision, as accepting this coverage will cancel out your benefit. If the rental company insists that you purchase their insurance or collision damage waiver, call the Benefit Administrator for assistance at 1-800-397-9010. Outside the United States, call collect at 1-303-967-1093.
Purchase security
Life is full of surprises...some good surprises; and some, not so good.
For instance, your son's brand-new iPad got soaked, in a sudden rainstorm at summer camp. But, you bought the item with your card so, you may be covered. Purchase security protects new retail purchases made with your eligible account and/or rewards programs associated with your covered account within the first ninety (90) days from the date of purchase. To be eligible for this coverage, you need to purchase either a portion or the entire cost of the item using your Account and/or the rewards program associated with your covered account.
At the benefit administrator's discretion, this benefit replaces, repairs, or reimburses you, up to the total purchase price of your item for a maximum of ten thousand dollars ($10,000.00) per claim and fifty thousand dollars ($50,000.00), per cardholder, in the event of theft or damage.
To use purchase security, call the benefit administrator at 1-800-397-9010, or call collect outside the U.S. at 1-303-967-1093, within sixty (60) days of the damage or theft (if you wait longer, coverage may be denied). The benefits administrator will ask for some preliminary claim information, answer your questions, and send you a claim form. When you submit your claim, be sure to include all information regarding your claim, including the time, place, cause, and the amount to either replace or repair the item.
Extended protection
Product warranties can be inconvenient and cumbersome to use.
Let's say you purchased a great gadget about a year ago, but it just stopped working, and you can't find your sales receipt and warranty information. For all too common situations like these, extended warranty protection can help.
Extended warranty protection provides you with valuable features that help you manage, use, and extend the warranties for eligible items purchased on your covered account and/or rewards programs associated with your covered account. Services include warranty registration and extended protection.
When you purchase an eligible item that carries a manufacturer's warranty, you can register your purchase by calling 1-800-397-9010 or calling collect outside the U.S. at 1-303-967-1093. You can also register your purchase online at www.cardbenefitservices.com.
Additional resources and support
For full details on these benefits, please review our complete Guide to Benefits.