For customers who have linked their accounts "manually" to Ramp we ask that you upload a statement for each of the bank accounts that have been linked manually on the Financial Accounts page on Ramp. Navigate to: Settings > Company Settings > Financial Accounts Tab
On this page, we will call out which accounts require statement uploads. For those that you need to take action on, click on the three dots and click upload.
On a regular basis, we will send out a reminder email to the designated point-of-contact, reminding them to upload a PDF of their most recent statements for each bank account linked to Ramp. The recipient of these emails can be any Ramp user with a Bookkeeper, Administrator or Business Owner role.