Overview
The Ramp Community Forum is an online space designed to bring Ramp customers and team members together to:
- Drive Product Engagement: Help users maximize the value of Ramp's features.
- Enable Community Support: Foster peer-to-peer learning and troubleshooting.
- Foster Customer Advocacy: Build a network of engaged, enthusiastic Ramp users.
Please note: The Community Forum is not a support center. For account or technical issues, please contact Ramp Support.
What is the Virtual Community Forum?
A dedicated space for live, ongoing conversations between Ramp users and Ramp employees. It allows customers to:
- Share best practices and workflow tips
- Ask and answer product questions
- Provide feedback on Ramp features
- Connect and build relationships with other customers and the Ramp team.
Here’s how to get started…
- Access the Forum → Login using your same Ramp email & password
- Set Up Your Profile → Add a profile picture and fill in any user details
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Explore Topics
- Browse existing discussions to see what others are talking about
- Use the search bar to quickly locate topics, keywords, or specific questions
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Join the Conversation
- Click “New Post” to start a discussion
- Respond to other users’ posts with comments, answers, or suggestions
- Share your best practices, experiences, and Ramp tips.
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Follow Topics
- Subscribe to threads or categories to get email updates and stay engaged with conversations that matter to you.
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Engage Respectfully
- Follow Community Guidelines to ensure a respectful and productive environment for all.
What the Forum is
- A place for customers to ask questions and get peer feedback.
- A space for sharing best practices and how-tos.
- A community that supplements the work of Ramp’s CX, CSM, and AM teams.
- An opportunity to connect directly with other Ramp customers and staff.
What the Forum is not
- A technical or account support center (contact Ramp Support instead).
- A replacement for your dedicated Customer Success or Account Manager.
- A place for unproductive rants—we encourage constructive feedback.
Who can join?
All Ramp customers and Ramp team members are welcome!
Whether you’re a finance leader, operations manager, or cardholder, the Forum is here to help you maximize Ramp.