Common Questions
Can I switch back to the old Inbox?
- No, the new Homepage replaces Inbox to consolidate tasks and improve efficiency. You can still navigate to the inbox by clicking on the module.
Why don’t I see all my tasks?
- The Homepage prioritizes key tasks.
- Use filters to toggle between "All" and "My Expenses" quickly.
Can I customize my Homepage view?
- You can collapse any section you want - that collapse will persist until you re-open. Offer this tip if someone says their view is cluttered.
General Overview
What is the Homepage?
- A new landing page for all Ramp users consolidating tasks and updates.
- Replaces Inbox / MyRamp, integrating admin-related tasks.
- Designed to improve task visibility, completion, and navigation.
Why is this important?
- Efficiency: Centralized hub for outstanding tasks.
- Task Completion: Helps users close books faster.
- Communication: Scalable in-product updates.
- Usability: Improved navigation and visibility.
Functionality
What will users see on the Homepage?
- Task Feed: Action items (e.g., approvals, missing items, draft submissions).
- Spending Insights: High-level spending overview.
- Navigation Links: Direct routes to key features.
- Notifications (FYIs): Alerts from Ramp Digest (e.g., payment received, budget updates).
How do banners work?
- Used for urgent announcements, policy changes, required actions.
- Dismissible or automatically hidden after 60 days.
- Future use: Major promotions (post-GA).
How does the task feed work?
- Displays assigned tasks (e.g., approvals, reimbursements, missing items).
- Includes recommendations (e.g., sync ERP, optimize spend).
- Shows drafts for in-progress actions.
What is in the Right-Hand Sidebar (RHS)?
Persistent quick access to:
- Physical cards (if applicable).
- Accessible funds (up to 5 listed).
- Pending objects (reimbursements, repayments, POs).
What are FYIs used for?
Informational updates, including:
- Budget approvals/rejections.
- Bank balance updates.
- Employee additions.
- Card terminations.
- Clicking an FYI links users to relevant details.