Error message: "Your bank feed transaction has been matched to a bill. Match it to the corresponding bill payment instead."
This error occurs when you manually match a bank feed transaction in QuickBooks to a bill, rather than the bill payment. When this occurs, the bill payment in Ramp is unable to sync over due to not having an unmatched bill in Quickbooks to match with.
Steps to Resolution:
- Find this deduction in your QBO bank feed and unmatch it.
- Resync the bill payment in Ramp.
- Go back to your bank feed in QBO and match the deduction to this Bill Payment.