Once employees submit their reimbursements, you'll see them on the Pending tab for your review. You can click-in and easily review reimbursements or just review from the right-hand "Review" column.

Here are the potential options:

• ACH Pay: Approve and pay back the employee via ACH on Ramp. Your employee will have to enter their bank details to have this option.
• Manual Pay: Approve for manual payment and pay outside of Ramp.
• Reject: You can reject with an optional note that's sent to the employee.

Why can't I pay an employee directly via Ramp?

• Make sure that you've enabled ACH payments in your Reimbursement Settings.
• If an employee hasn't added their personal bank account details, you can't pay them directly via Ramp.
• If there's a bank account linking issue, we may turn off the feature temporarily. Please contact support@ramp.com with any questions.