To apply for a Ramp account, you need to link your company's bank account. You can either connect your accounts directly by logging into your online bank, or by entering information manually.
A direct connection is more stable and increases the chance that we can underwrite your business, which is why we always recommend it if your bank is supported.
If you first apply with a manual connection and want to switch to a direct link, support can reset your connection. Reach out to firstname.lastname@example.org, and we'll help you do that.
Once your connection has been reset by Ramp, log on to your account. On the left-hand side, click "Banking Details", and then the "Connect New Bank Account" button.
Use the search bar on the right-hand side of the screen to find your bank, and log in with your credentials.
Once you've connected your account, click "Save & Continue" and submit the application again.
If you're having trouble connecting, we have written up a few common workarounds in this article.