Cardholders (Ramp users) may find the How do I add/change my personal bank account details? article to be more applicable.
Overview
At this time, we require debit checks on all bank accounts you use to make payments within the Ramp platform for security purposes and confirmation that the account can successfully transact with Ramp.
We require this when you first onboard, as well as when you add additional accounts to make payments from.
Jump to:
- What does this process look like?
- Why does Ramp require this?
- How does this affect my business limit?
- How long does this take?
What does the debit check process entail?
To complete a debit check, Ramp initiates two small deposits and one withdrawal to your linked bank account. The withdrawal equals the sum of the deposits, so your balance remains the same in the end!
Once you've initiated the process, keep an eye on your bank account for our test deposits (this may take a few business days). Then, log in to your Ramp account and head to the Financial accounts section of your Company settings.
There will be a button next to the account labeled Verify. Click this button and then enter the deposit amounts you received to complete the process!
Note: If your bank uses positive pay or has a debit block in place, let them know to allowlist Ramp before you begin or as soon as possible. See our How do I lift a debit block on my bank account?
article for more on this!
Why does Ramp require this?
We do this to prevent fraud and reduce the chance that an important payment fails.
How does this affect my limit?
For newly onboarded businesses, when you successfully verify the bank account you intend to use to make payments, your full limit will be unlocked!
Does my account need to be verified before I can submit a reimbursement?
While we encourage verification as a best practice, users are not required to verify their bank account to receive reimbursements (they can submit, process, and receive reimbursements while unverified).
I'm able to submit reimbursements. Why am I unable to initiate repayments?
Although verification isn't required for users to receive reimbursements, verification is required for employee-initiated repayments.
How long does it take?
It can take up to four business days for the transfers to fully settle in your bank account after you initiate a debit check. Some banks will have the amounts sooner, though, so keep an eye out for deposits from Ramp!