Verifying bank accounts

Note: This article primarily applies to Ramp Administrators. Cardholders (Ramp users) may find the How do I add/change my personal bank account details? article to be more applicable.

Overview

Ramp requires bank accounts used to make payments to be verified. Depending on the bank account and connection method, verification may happen through a direct connection or a debit check.

This can happen during onboarding or when you add another account for payments.

What does the debit check process entail?

To complete a debit check, Ramp initiates two small deposits and one withdrawal to your linked bank account. The withdrawal equals the sum of the deposits, so your balance remains the same in the end.

Once you've initiated the process, keep an eye on your bank account for our test deposits (this may take a few business days). Then, sign in to your Ramp account and head to Banking > Linked accounts.

There will be a button next to the account labeled Complete verification. Click this button and then enter the deposit amounts you received to complete the process.

Note: If your bank uses positive pay or has a debit block in place, let them know to allowlist Ramp before you begin or as soon as possible. See our How do I lift a debit block on my bank account? article for more on this.

Why does Ramp require this?

We do this to prevent fraud and reduce the chance that an important payment fails.

How does this affect my limit?

If your business limit is locked pending bank verification, successful verification may unlock it.

Does my account need to be verified before I can submit a reimbursement?

While we encourage verification as a best practice, users are not required to verify their bank account to receive reimbursements (they can submit, process, and receive reimbursements while unverified).

I'm able to submit reimbursements. Why am I unable to initiate repayments?

Although verification isn't required for users to receive reimbursements, verification is required for employee-initiated repayments.

How long does it take?

The deposits should arrive within two business days. Once they arrive, you can complete the verification.