Updating employee information in Ramp

Overview

This article will cover how you can keep Ramp employee information up to date.

Jump to:

• What information is included in a Ramp user profile?
• How do I update my personal profile in Ramp?
• How do I update another user's profile in Ramp?
• Can profile updates be automated through HRIS and SCIM?

What information is included in a Ramp user profile?

Ramp user profiles have the following information:

• First and last name
• Email address
• Department
• Location
• Phone number
• Manager
• User role

How do I update my personal profile in Ramp?

Any user can update the following information in their Ramp account profile:

• First and last name
• Email address
• Phone number

In addition to the above, Admins, IT admins, and Managers can update the following information from their profile on their Ramp account:

• User role
• Department
• Location

Instructions

• Go to Settings > Personal settings.
• Click the Edit profile button at the bottom of the page.
• Update your information and click Save.
• Note that if you change your email address or phone number, you will need to verify the new contact information.

How do I update another user's profile in Ramp?

Admins, IT admins, and Managers can update profile information for other users on the Ramp platform.

• Admins and IT admins can update the following information for any user:
  • First and last name
  • User role
  • Department
  • Location
  • Manager
  • Phone number (Admins only)
  • Email address (Admins only)

• Managers can only update the following information for users on their team:
  
  • First and last name
  • User role
  • Department
  • Location

Instructions for updating user roles

1. Go to the People tab.

2. Click on the user you want to edit.

3. Click the Edit profile button.

4. Update the user information.

5. Click Save Changes.

Note: As an Admin, if you change an email address or phone number for another user, you will be prompted for extra verification. The impacted user will be required to verify the new contact information.

Instructions for updating departments

1. Go to the People tab.

2. Click on the Department subtab.

3. Click on the department that you want to edit.

4. Click Edit Details.

5. Click Save Changes.

Can profile updates be automated through HRIS and SCIM?

You can automate maintaining up-to-date employee information by integrating with your HR system (via HRIS integration) or IDP (via SCIM). HRIS and SCIM automatic updates will sync the following information for your employees:

• First and last name
• Department
• Location
• Manager

To learn more about SCIM, please visit our SCIM Integration article.

To learn more about HRIS and automatic updates, please visit our HRIS Overview article.