Ramp has received the following error message from your Accounting Provider Sage:
'A transaction with the number 'XXXXX' already exists for the vendor 'XXXXX.'
What does this mean?
Ramp is trying to create a transaction in Sage that duplicates the transaction number (or vendor invoice number) as an existing transaction.
Please follow these steps to resolve this error from Sage:
1. Search Sage for the invoice number listed in the error message.
2a. If you find the invoice and it is the same as the invoice in Ramp, delete the copy in Sage and then resync so Ramp can create it.
2b. If it is not the same invoice as the one in Ramp and you find a different invoice with the same vendor transaction/invoice number in Sage, assign the Ramp bill a different invoice number and resync.
Raw error message: 'A transaction with the number 'XXXXX' already exists for the vendor 'XXXXX.' for your technical team.